Terms of service
Terms and Conditions – Custom Vehicle Works Ltd
TERMS AND CONDITIONS OF BUSINESS
1. Definitions
1.1 “The Company” refers to Custom Vehicle Works Ltd
1.2 “The Buyer” refers to the person, partnership, Limited Company, or other legal entity, who agrees to services being provided by the Company.
1.3 “The Conditions” refers to the terms and conditions of the Company’s operations, set out in this document and any special terms and conditions agreed in writing by a Director, Company Secretary, or other member of this company’s management team, acting for and on behalf of the Company.
2. Conditions
2.1 These Conditions shall apply to all contracts for any parts or service provided by the Company to the Buyer, to the exclusion of all other terms and conditions, including any terms and conditions the Buyer may purport to apply under any purchase order, confirmation of order, or similar document.
3. The Price and Payment
3.1 The price of the service provided shall be the price agreed between the Company and the Buyer, at the time the Buyer agrees to work being carried out. This price may vary, dependent upon any change in parts prices, or change in specialist charges, which may come into effect at the time the work is completed and which is beyond the control of the Company. The price of the work carried out is exclusive of VAT. Where applicable, VAT shall be due at the rate ruling on the date that the VAT invoice is drawn.
4. Delivery
Every effort will be made to provide the Goods by the estimated time, but the Company shall not be liable for any delay in completing the Goods . Time shall not be of the essence in respect of this clause. Risk passes on delivery or where relevant on collection. The Company will not be held liable for any delay caused by outside influences i.e. goods not delivered in time, sent incorrectly.
5. Disputes procedure and Jurisdiction
Any and all contracts entered into between the Company and the Buyer shall be governed by the laws of England and Wales and all disputes arising out of any contract between the Company and the Buyer shall be subject to the exclusive jurisdiction of the courts of England and Wales. In the event that the Buyer is dissatisfied with any repair or service carried out by the Company, the Buyer should first make contact with the Company in order to try and resolve the matter. The Company has a complaints procedure in place.-It also complies with the Data Protection Act.
6. Warranty
Any warranty that applies to parts, the term of the warranty will be denoted by the manufacturer.
In the event of a potential claim, you should notify us immediately whereupon the defect will be assessed and repaired free of charge by the Company providing the exclusions do not apply. Any repairs by an alternative organisation will only be permitted with prior express authorisation by the Company. Your statutory rights are not affected.
The warranty contained herein shall be void and without effect in the event of any of the following: (i) Buyer's misuse or modification of the Product; (ii) Buyer's sale of the Product or any other transfer of title of Products from Buyer; (iii) Buyer's failure to undertake maintenance applicable to Products as recommended by Custom Vehicle Works; (iv) Product has been serviced, calibrated, certified or relocated by a person or entity other than Custom Vehicle Works without Custom Vehicle Works express written permission: or (v) if in Custom Vehicle Works’ sole opinion, the Product sustains any damage following delivery to Buyer, including without limitation any damage occurring during or in connection with the shipping of the Product to Custom Vehicle Works for repair services.